From a recent Comcast "help" chat transcript:
Clifford: Oh, thank you for correcting me, B.
Clifford: I'm sorry for the inconvenience this has caused you. I don't want this to happen on my service too.
Clifford: You have reached the best person to assist you and thank you for bringing this to our attention.
Clifford: After we look into your issue, I’d love to look at your account to ensure you are getting the best value for the services you have.
Clifford: Would you mind waiting for 2-3 minutes while I pull up your account first so that I can check the status of your equipment?Clifford, I think we can agree that there is no value in us BS-ing each other.
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