Yesterday I asked a CVS clerk how she was doing and she said, “ oh.. not that good. I just started to feel sick a little while ago.” And I said something like, “Oh no, I’m sorry that stinks, I think its allergy season.” Or something – I mean who cares – work makes everyone sick. And she says “No its like my stomach. I started feeling bad after I got here. I didn’t eat breakfast so maybe that is why. I came here and my stomach started hurting.” This is where she grabs her giant mushy paunch. “So I bought a dollar twenty-nine bag of pretzels and I ate 8 of them. But I feel worse. Like REALLY sick. To my stomach.”

I like the part of Conde Naste Travler magazine where it goes over customs for different countries. All travel guides for the US tell foreign tourists that, “it is common for Americans to ask how you are doing. They do not want a reply longer than okay or fine. This is strange to many visitors but you will get an odd response if you go into detail on how you are doing.”

They should also include this information in the CVS new employee guide.

1 comment:

J said...

not only in the CVS new employee guide but every employee guide for every customer service related business.